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HOW TO ORDER
Orders will be processed shortly after being received. If you want the best choice, we recommend that you place your order online using our secure order form or send it via fax or email. Telephone orders are also welcomed but please back this up with written confirmation, using the enclosed order form.
Ordering Online: Classic Choice offers Secure On-Line Ordering, which means you can use your credit card for purchases with complete confidence. Our site utilizes 128 bit encryption technology, which makes it extremely difficult for anyone to decode your order and capture your credit card number. This is the same technology implemented by the majority of Internet merchants that are serious about protecting the information their customers transmit over the Internet. Simply fill out the form and click on the Submit Form button to place the order.
By Fax: +44 (0) 208 450 9663. The fax machine is in operation 24 hours a day. Should this be your preferred method of ordering, click here to print off a PDF version of our hard copy order form. It would also be most helpful if you could provide a contact fax or telephone number.
By Telephone: +44 (0) 208 450 9698. If no one is available to take your call, please leave a message on the answerphone. Please quote in the following order: a) Page No; b) Item No; c) Record code; d) Brief description; e) Price; f) Full Name/Address & Telephone No.
By Email: Orders using this method should be addressed to : [email protected]
By Post: Please use the enclosed form when ordering and return by post to: CLASSIC CHOICE, 26 Needham Terrace, London NW2 6QL, UK.
After ordering, customers will be issued with an invoice, either by fax or email. This will detail which records are available, postage & packing charges, and the total amount payable.
For those paying other than by credit card, PLEASE SEND NO MONEY UNTIL YOU RECEIVE THIS INVOICE.
PLEASE NOTE: If payment is not received within fourteen days of order confirmation, we reserve the right to offer the LP’s to our other customers who have requested them. Records will be sent out within five working days of receipt of payment
NEW DISCOUNT STRUCTURE
Order 12-19 items to receive a 10% discount off the value of the items, regardless of the value of your order!
Order 20-49 items and the discount increases to 15%
Orders of 50+ items will be given a fabulous 20% discount!
Orders of £500+ will automatically receive a 10% discount, subject to a minimum fulfilled order of 6 items
METHODS OF PAYMENT
1) VISA / MasterCard / Access / Amex / Switch: If ordering online, simply fill out the form and click to submit the order. If faxing your order, please note that payment made in this way must be accompanied by written confirmation which is to include the cardholders name, signature & address, along with the Card No and expiry date.
2) Bank Draft or IMO: payable to Jonathan J. Kustow, in £ Sterling, and drawn on an English bank.
3) Bank Transfer: to account number 56099606, National Westminster Bank PLC, 31 North Audley Street, London W1A 4UQ (Bank sort code number: 50 41 06). Please add £6 admin fee for orders over £100. Monies sent must be received in £ Sterling.
4) Traveller’s Cheques: these must be denominated in £’s Sterling
5) Cheque: (for customers with an English bank account) or Postal Order made payable to Jonathan J. Kustow.
6) Cash: For those who prefer to pay by cash, please send £’s Sterling, and by Registered Mail.
POSTAGE & PACKING
MAINLAND UK:
Parcels will be sent either via Royal Mail or Parcelforce. Typically, delivery times will range between 1 and 5 working days.
ABROAD:
Parcels will either be sent to Europe using the Parcelforce EURO 48 Service or to the Rest of the World using their International Scheduled Service. Typically, delivery times will range between 2 and 8 working days.
Orders of Less than 8 LP’s:
Up to a maximum weight of 2Kg, smaller parcels may be sent using the ‘Small Packet’ service. This is significantly cheaper than sending via International Parcelforce, but please note that there is no insurance provided for parcels lost or damaged in the post when using this service.
Where applicable, if the value is over £100 we will send by registered mail and add £3 to the cost. This affords you extra protection.
8 or more LP’s (or over 2Kg)
All orders for more than 8 LP’s (outside the UK) are sent air-mail using Parcelforce, the standard UK service. The postal charge for larger parcels sent in this way includes compensation of up to £250 if the parcel is lost. Packages can now be insured up to £2500 by paying an extra £2 per £500 of compensation. Please note that for this to be effective, the value of the records needs to appear on your package.
NB: Postal charges are per box with a maximum of 35 discs per box. Please also note that box sets weigh more than the number of discs they contain and as such we have to add an extra £1 per box.
All the following are in pounds sterling.
| Number of discs | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 |
| Mainland U.K. | 2 | 2.5 | 3.5 | 5 | 5 | 5 | 5 | 7 | 7 | 7 | 7 | 7 | 7 | 7 | 8 | 8 | 8 | 8 | 8 | 8 |
| Europe, EEC | 3 | 5 | 6 | 7 | 8 | 9 | 10 | 15 | 15.5 | 16 | 16.5 | 17 | 17.5 | 18 | 18.5 | 19 | 19.5 | 20 | 20.5 | 21 |
| Europe, Non EEC | 5 | 6 | 7 | 8 | 9 | 15 | 18 | 21 | 21 | 21.5 | 22 | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 | 25.5 | 26 | 26.5 |
| USA and Canada | 7 | 10 | 12 | 15 | 20 | 21 | 24 | 28 | 29 | 31 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 |
| Far East | 7 | 10 | 12 | 15 | 17 | 21 | 24 | 28 | 29 | 31 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 |
| Number of discs | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 31 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 |
| Mainland U.K. | 8 | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 |
| Europe EEC | 21.5 | 22 | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 | 25.5 | 26 | 26.5 | 27 | 27.5 | 28 | 28.5 | 29 | 29.5 | 31 | 31.5 | 31 |
| Europe, Non EEC | 27 | 27.5 | 28 | 28.5 | 29 | 29.5 | 31 | 31.5 | 31 | 31.5 | 32 | 32.5 | 33 | 33.5 | 34 | 34.5 | 35 | 35.5 | 36 | 36.5 |
| USA and Canada | 41 | 42 | 43 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 |
| Far East | 41 | 42 | 43 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 |
LP CONDITION
Nearly all records we ship give complete satisfaction. However, it is inevitable that mistakes can occur occasionally. LP’s are all visually examined and re-examined prior to despatch. If the LP’s are not considered at this stage to be in fine playing condition, you will be notified immediately.
For older records, it is reasonable to expect an occasional tick or modest surface mark and access to a record cleaning machine is advised. The odd LP may have paper lines or slightly longer marks noticeable on the surface. These which appear on items in this list are no more than scuff marks and occur when the LP is returned into its sleeve and the thumb gently scuffs the surface (ie thumbnail or t/n). These items are audibly checked to ensure that record grooves are not damaged in any way and that the sound is unaffected.
If unfortunately you do receive a truly unsatisfactory record, please let us know within two months of receipt and a replacement, (if available) refund or credit against future purchases will be made without question. Please do not return any records without having first contacted us.
LP’s returned for any other reason will be subject to a 20% restocking charge.